lose all my computer game playing
Answers
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Hi @andreasantos, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.Were you playing the game through Facebook or King because they save your progress on their server. If you haven't I am going to suggest that you create a King account by following the steps here.Once you have the account, please follow the steps on here to help get your progress back.
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I had a feeling that it was Windows 10 when you said that it already had the game. It's not the game version that you need. I had a problem once with that and thought it was the actual game until a community manager told me that it wasn't. You have to go into the Microsoft store (the shopping bag) and search for the game and then install it. What happened to me is that I wasn't getting the updated new levels. Once I installed this game version everything was fine.
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@andreasantos, can you send me a screenshot of the game map showing your avatar so I can have a closer look? For any guidance, please visit this useful website: www.take-a-screenshot.org
Thanks