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Why can't i collect my gold coins?

rafelito
rafelito Posts: 4

Level 1
in Support
Why can't i collect my gold coins?

Best Answer

  • rafelito
    rafelito Posts: 4

    Level 1
    Answer ✓
    This is what it says. Your gold coins were not collected.

Answers

  • PummyRaj
    PummyRaj Posts: 43,704
    Hello @rafelito Hearty Welcome to the Candy Soda section of our friendly King Community :) 

    I am sorry to hear about the issue in your game!!  But, can you please explain with more details?? 

    Why are not able to collect the Gold Bars?  Did you win them in the Bubble Gum Hill event OR the Episode Race OR something else?  The more details you provide, the better it would be for us to understand the issue and suggest you any tips to follow! 

    Please post back and explain the issue by tapping on "Type your Comment" box located below. 

    Hope to talk to you soon!  Have a great rest of the weekend!
  • rafelito
    rafelito Posts: 4

    Level 1
    It just says my piggy bank is full but when I try to collect, the game keep telling me that my coins were not collected. No explanation.
  • _Elsa_
    _Elsa_ Posts: 37,240
    Hi @rafelito, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.
  • QueenB
    QueenB Posts: 15,400
    Hi @rafelito!

    Do you get this error message after you have made the Piggy Bank purchase? Can you post here a screenshot of the message that you're getting so we can have a closer look?  

    For any guidance, please visit this useful website: www.take-a-screenshot.org
  • rafelito
    rafelito Posts: 4

    Level 1
    Answer ✓
    This is what it says. Your gold coins were not collected.

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