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🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!
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“No connection to internet”. - Reported!
Answers
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Hi @wend62 - welcome to our friendly community. This is an ongoing issue with the game currently and the studio is working to fix it. You can follow updates on the main thread here.
https://community.king.com/en/candy-crush-soda-saga/discussion/267909/can-t-connect-to-internet-reported-under-investigation/p3
I’m going to ask our CM’s @Xarly or @QueenB to merge this message with the rest so you can be kept up to date. -
Hi @Trm1 - welcome to our friendly community. This is an ongoing issue with the game currently and the studio is working to fix it. You can follow updates on the main thread here.
https://community.king.com/en/candy-crush-soda-saga/discussion/267909/can-t-connect-to-internet-reported-under-investigation/p3
I’m going to ask our CM’s @Xarly or @QueenB to merge this message with the rest so you can be kept up to date. -
I’m also having this same issue where I have an excellent internet connection but can’t do anything other than get lives from friends and my daily reward. It’s incredibly frustrating. I have an iPhone 6 and the most recent update available. Please fix before I delete it!!!!!
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Hi QueenB, just answering your message:
Hi there!
If you're having internet issues on your mobile device, please comment below with these details as we are currently collect as much information as possible to be able to help you out.
- Which device are you playing? Android, Apple, Kindle?
Apple
- When did this start to happen?
About 1 month ago
- Which game app version do you have installed? How to find App version on Apple - How to find App version on Android
Soda: 1.151.3
candy crush saga: 1.163.0
- Your User ID - https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it
nummymummy
- A screenshot of the Error message that you are getting -We really appreciate your collaboration and patience while this is being looked at 🤗🙏
Hope this helps!
This discussion has been closed.