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The level I’m in freezes

anasantosoli
anasantosoli Posts: 2

Level 1
in Discussions
The level freezes and I can’t play and I lose lifes ... what can I do? Do I have to erase de app and make the download again? Cuz if I do, I’ll lose all the levels ...
what can I do?

Comments

  • Nini76210
    Nini76210 Posts: 3

    Level 1
    Pareil pour moi bloquer depuis 3 jours, 😒😒
  • auragurl
    auragurl Posts: 3

    Level 1
    It's been two days! I'm stuck on this level because it keeps freezing! Fix it! I keep losing lives too!
  • bonkaz97
    bonkaz97 Posts: 2

    Level 1
    Same here. Freezes
  • tarajcortes
    tarajcortes Posts: 2

    Level 1
    Same here and I’m on my IPhone not PC
  • anasantosoli
    anasantosoli Posts: 2

    Level 1
    Yup, the same level also! Its frustrating 
  • elianezanolla
    elianezanolla Posts: 1

    Level 1
    Same here! 4x  :(


  • decabu
    decabu Posts: 1

    Level 1
    647 seviyedeyim. 2 gündür donuyor 
  • PummyRaj
    PummyRaj Posts: 44,082
    Hello @anasantosoli @Nini76210 @auragurl @bonkaz97 @tarajcortes @elianezanolla and @decabu

    Hearty Welcome to the Candy Soda section of our friendly King Community :) 

    I am sorry to hear that you are having issue in your game!!  There has been an issue/bug with Jelly Cake in the level(s) which popped out with Jelly Cake explosion.  But, no need to worry as it was taken care by our wonderful King Team.  

    ** If you are playing on an Android device and still facing the issue, make sure that you have installed the latest version 1.152.13!  If you go to "Google Play Store", you can see any available updates :+1: 

    ** If you are playing on iOS device, the team is still working on it, so I request you to please be patient!

    If you have any further questions, please post them in this Main Thread where other players have wrote about the same issue.  Please head there for updates and also to post your comments!  This thread will be closed now to lessen the confusion and to keep all the comments in a single place!  

    Thank you for your patience and understanding!  Have a great rest of the day/evening! 

    P.S:  There are few contests going on in the Community for us to win some Goodies for our game.  I am adding them here
    1) Win 30 Gold Bars
    2) 20 Gold Bars are yours if you find the Differences
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