Why do I occasionally have to repeat a level after previously advancing?

crazy4candy4123 · November 2019

Occasionally I am forced to repeat a level after moving past it. I have started deliberately starting at least one game on the next level prior to quitting; however, it happened again today for the first time since starting that routine. And I hate this level!!!!

PummyRaj · November 2019

Hello @crazy4candy4123 Hearty Welcome to the Candy Soda section of our friendly King Community!

I am very sorry to hear about the issue in your game

I am not sure why it is happening but I can completely understand your frustration!

Can you please tell me what device you are using and what is the version of the App do you have currently? Once you post those details, I can ask about this to our Community In-charge team

** IF you tap on "Type your Comment" box located below, you will be able to write back.

Talk to you soon! Have a great rest of the day/evening!

Why do I occasionally have to repeat a level after previously advancing?

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