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Gold bars
jenwilkins
Posts: 3
Level 1
in Discussions
Why are my earned gold bars gone ? Twice?
1
Comments
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Hi @jenwilkins, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.You should never lose your gold bars. I am going to ask you to please get your user ID # by following the steps from here. Once you have the number please let us but don't post your number here. Then I will offer you further direction.
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For me happened same.please help.0
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Me too.. I lost 10 gold bars this week and lost another 10 for past months.
Why is that?0 -
Hi @WPL_80, welcome to our community. You should never lose your gold bars. I am going to ask you to please get your user ID # by following the steps here. Once you have that number you are going to complete this contact form: https://soporto.king.com/contactThey can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get abot email with a ticket number on it. Please respond to that and then they will look into your account to find out what happened to them.
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