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Game is stuck on Level 705

chendrix
chendrix Posts: 1

Level 1

I am stuck at level 705, and I see that it is a common problem. Is anyone working on this? It tells me to go online to download episodes.
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Answers

  • Lynette
    Lynette Posts: 7,053

    Hi chendrix, yes, King are looking into this problem and we hope they will have a fix soon.

  • Karen_Cook-3
    Karen_Cook-3 Posts: 2

    Level 1

    2 weeks, King & still no fix?  Please help your faithful fans.

  • SShadow
    SShadow Posts: 3

    Level 1

    edited December 2017

    Will this ever be fixed?  I've been stuck on level 705 for over a week... I'm about ready to uninstall and move onto a different game all together!!!

  • Todd_Unctious
    Todd_Unctious Posts: 5

    Level 1

    King needs to make money from you. Easiest way is to harvest users Facebook IDs by forcing their customer to divulge Facebook IDs....you even need a Facebook ID to login to this portal for goodness sake to ask about the problem. Very clever marketing and data gathering project by King but not so nice to their loyal customers.

  • Karen_Cook-3
    Karen_Cook-3 Posts: 2

    Level 1

    Finally fixed the issue by using a different device to play the game which had no problem going past level 705.  Then deleted the app on the device that wasn't working.  Then rebooted & then reinstalled.

  • SShadow
    SShadow Posts: 3

    Level 1

    Mine mysteriously was"fixed" the day after I posted my concern.

  • Lynette
    Lynette Posts: 7,053
    edited December 2017

    Thanks for your solution Karen Cook :-)  it sounds like if anyone still has the problem then clearing the browser cache on computer, or updating the game app on mobile devices could help.

  • Ckwysong
    Ckwysong Posts: 2

    Level 1

    Has anyone found a solution yet? Stinks that you can't get technical support directly. Looks to me like they pawn their job off on other players:(

  • Ckwysong
    Ckwysong Posts: 2

    Level 1

    Took Lynettes advice and cleared cache. Working again. Thanks for posting!

  • dannob
    dannob Posts: 2

    Level 1

    I agree 100%!!! They seem to have people who are unable to do their jobs! I have been having issues trying to establish WiFi connection and I can't seem to talk to anyone who actually works for KING! Pretty sad!

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