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“No connection to internet”. - Reported!

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Answers

  • tholbrook64
    tholbrook64 Posts: 20

    Level 3
    Not sure how to do that? I'm pretty sure I'm connected to King because I can see my friends from fb..I was able to send lives also. But some parts of the game still says no internet connection? Makes no sense to me?? Please help
  • _Elsa_
    _Elsa_ Posts: 37,298
    Where are you playing the game - computer or mobile?  Are you playing through king.com because that site has a lot of glitches going on right now.
  • Aneleh
    Aneleh Posts: 13

    Level 2
    edited January 2020
    tholbrook64 said:
    Not sure how to do that? I'm pretty sure I'm connected to King because I can see my friends from fb..I was able to send lives also. But some parts of the game still says no internet connection? Makes no sense to me?? Please help
    I could see my facebookfriends even though I was logged out from King. 
    How to see if you are logged in?
    Enter profilebutton(see picture) and see if you are. 
  • Jusjeannie
    Jusjeannie Posts: 0

    Newbie
    Please help! I have reset my phone several times and the game is still saying no internet connection 
  • PummyRaj
    PummyRaj Posts: 44,083
    Hello @Jusjeannie Hearty Welcome to our friendly King Community :) 

    I am very sorry to hear about the issue in your game!  Would you mind me asking few questions for my clarification!!

    1) When you said "Rest your Phone" -- what did you do?
    2) The message "No Internet Connection" -- are you seeing it only for Soda game OR other games too (if you play any)!
    3) Other than "Resetting your phone", did you try any other trouble-shooting steps? 
    4) Can you provide a screenshot of the message "no internet connection"? 

    Please post back by tapping on "Type your Comment" box located below.

    Talk to you soon!  Have a great rest of the weekend and a wonderful New Year filled with Love and Joy 🤗  
  • Marshor
    Marshor Posts: 1

    Level 1
    No internet connection.. been trying for months.. getting frustrated
  • Marshor
    Marshor Posts: 1

    Level 1
  • nini8
    nini8 Posts: 3

    Level 1
    King is full of s--t!!! This makes no since that people are having the same issue of no internet connection and they are not putting any real effort into solving the problem!!!😡
  • tholbrook64
    tholbrook64 Posts: 20

    Level 3
    Shows my profile picture there and it shows my profile pic playing the game
  • Spinnifix
    Spinnifix Posts: 25,430
    https://community.king.com/en/candy-crush-soda-saga/discussion/272858/no-internet-connection-see-here

    Please here!!! Otherwise, please contact @QueenB   or @Elsa They will help you further. Good luck

    @Marshor
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