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“No connection to internet”. - Reported!

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Answers

  • yorkshiregirl
    yorkshiregirl Posts: 22

    Level 3

    It’s not even showing my profile picture.... still saying not connected to wi.fi even though I am and still playing but no bonuses, daily wheel spins etc. Very disappointed and frustrating.
  • _Elsa_
    _Elsa_ Posts: 37,294
    Hi guys, can you please post where you are playing the game - computer or mobile?  Which pIatform - Facebook, Windows 10 or king.com?  I am going to elevate this because a few of you are reporting this but I need to see if there is a common thread.
  • _Elsa_
    _Elsa_ Posts: 37,294
    Hi guys, I just reported this message so they will be looking into this and see what you wrote here.
  • _Elsa_
    _Elsa_ Posts: 37,294
    Thanks for tagging me @Spinnifx.  I just reported it and your best bet would be to send them here@QueenB already posted there so if you see more today please tell them to post the message there.
  • coleenkaras
    coleenkaras Posts: 3

    Level 1

    No internet connection, errors all the time but can post to FB when I win???
  • tholbrook64
    tholbrook64 Posts: 20

    Level 3

    Thank you
  • yorkshiregirl
    yorkshiregirl Posts: 22

    Level 3

    Thank you. You can see what a problem this is from all the comments on here so hopefully they will try to sort out. 👍🏽
  • misskenn
    misskenn Posts: 3

    Level 1

    I ended up deleting the app I was so frustrated and then redownloading it. It did fix my issue. I am on a iphone6s. However I still wish that king would address this since candy crush saga has no issues and candy crush soda saga does. Also this fix doesn’t seem to be helping everyone. Good thing that candy crush saga has some good community members to give support! Good luck everyone. 
  • yorkshiregirl
    yorkshiregirl Posts: 22

    Level 3

    Well mine is Candy Crush Saga so it’s not just c.c soda. Over a month now ....come on King ....get it sorted please!!
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