Winnings from bubble gum hill
carelesswhisper
Posts: 4
Level 1
in Support
My winnings from bubble gum hill (16 gold bars) never posted to my account. Help pleaee!
0
Answers
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Im knew here I hope is fun0
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Hello @carelesswhisper, Hearty Welcome to our friendly King Community
If you are sure that you have not received any Gold Bars, you will have to contact the Player Support Team through this link https://soporto.king.com/contact
** While filling out, enter the TOPIC as "Problems with My game";
and the SUB-TOPIC as "Prize not Received";
Explain briefly about the issue and Submit the form.
NOTE: Along with above details, make sure to enter the Game Name correctly!
After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to that automated email you have received.
Hoping for the Best! Have a great rest of the weekend!
** Please post back if you need further assistance by tapping on "Type your Comment" box located below0