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I want to purchase extra moves but it keeps saying that the store is unavailable. What do I do now?
Level 2
Answers
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I usually get this if my internet connection isn't working. Otherwise, it could be a bug.
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Hi @Dorikay63_, welcome to our community. It's been a while since you wrote this message so is everything resolved now?I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here: https://community.king.com/en/candy-crush-soda-saga/discussion/258887/newbies-this-message-is-for-you#latest0
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wont let me go to the store
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Im not able to make any purchases. It says "contacting" and then when I try to purchase it states "store unavailable". Been trying for a few days now.0
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Are you guys playing on king.com or mobile? I know when playing on king.com there are a few glitches and that might be one of them.
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Same thing keeps happening to me it’s very frustrating0
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Im not able to make any purchases. It says "contacting" and then when I try to purchase it states "store unavailable". Also when i try to get extra move the wheel just keep spinning
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Which device are you playing on @yoph_1234?
Apple, Android, playing on Facebook, King.com or Windows 10?
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I am playing on Android device which is samsung galaxy J260F
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Okay, thanks @yoph_1234 😊
Have you by any chance tried clearing the Google Play Store cache?
1) Go to apps and find the app called 'Settings'
2) Locate the menu called 'Apps'
3) Scroll down till you find the 'Google Play Store'
4) From here click on 'Clear data' then clear cache.
Please notice that you will get a warning when clicking the 'Clear data' button - not to worry, it's just a reset.
5) Restart the mobile, open the game app and see if the issue has been solved.
Let me know how it goes please 👍
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