Sign Up!

🥤 Click here to see the latest levels in Soda!
🍏 Playing on iOS 11? Read this!
What's happening in Soda in May? 🐝🧸
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!

Give feedback on topics!
🏴‍☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!

Piggy Bank issue - Showing (-) negative number! WORKING ON A FIX!

Options
Froggyt75
Froggyt75 Posts: 1 Newbie
edited January 2020 in Support
I'm trying to break my piggy bank but it's saying I have -21 but when I pass a level it says it full. I'm very confused!!!
Flag · 1Helpful Sweet Love Haha

Best Answer

  • QueenB
    QueenB Posts: 13,660 Community Manager
    Answer ✓
    Options

    There seems to be an issue which is, unfortunately, affecting the Piggy Bank 😕

     

    Rest assured, however, the game team is aware of this and working as hard as they can to solve this but we don't have a timeframe for a fix just yet. 

     

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉



    In the meantime, please contact our Player Support if you are trying to purchase the Piggy Bank by selecting the "Contact Us" button below:


    If you happen to play on a mobile device, you can also contact directly from the device (this way support will have all the details needed to help), all you need to do is the following: 


    - Open the game app

    - Tap on the? mark

    - Tap on Purchase and Gold Bars

    - Scroll down to the bottom and hit "Contact Us"


    Thanks :) 
    Flag · Helpful Sweet Love Haha

Answers

  • Spinnifix
    Spinnifix Posts: 24,776 Sweet Legend
    Options
    @Froggyt75

    Hello and welcome to this community

    ☺
     

    Since I cannot help you, I would like to pass it on to @QueenB.


    ♥


     I wish you a nice day and good luck
    Flag · Helpful 1Sweet Love Haha
  • QueenB
    QueenB Posts: 13,660 Community Manager
    edited January 2020
    Options
    Thanks for the tag @Spinnifix👍

    @Froggyt75

    There seems to be an issue which is, unfortunately, affecting the Piggy Bank 😕

     

    Rest assured, however, the game team is aware of this and working as hard as they can to solve this but we don't have a timeframe for a fix just yet. 


    In the meantime, please contact our Player Support if you are trying to purchase the Piggy Bank by selecting the "Contact Us" button below:



    If you happen to play on a mobile device, you can also contact directly from the device (this way support will have all the details needed to help), all you need to do is the following: 


    - Open the game app

    - Tap on the? mark

    - Tap on Purchase and Gold Bars

    - Scroll down to the bottom and hit "Contact Us"


    Thanks  

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉


    Flag · 1Helpful Sweet Love Haha
  • QueenB
    QueenB Posts: 13,660 Community Manager
    Answer ✓
    Options

    There seems to be an issue which is, unfortunately, affecting the Piggy Bank 😕

     

    Rest assured, however, the game team is aware of this and working as hard as they can to solve this but we don't have a timeframe for a fix just yet. 

     

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉



    In the meantime, please contact our Player Support if you are trying to purchase the Piggy Bank by selecting the "Contact Us" button below:


    If you happen to play on a mobile device, you can also contact directly from the device (this way support will have all the details needed to help), all you need to do is the following: 


    - Open the game app

    - Tap on the? mark

    - Tap on Purchase and Gold Bars

    - Scroll down to the bottom and hit "Contact Us"


    Thanks :) 
    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories