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didn't get my booster I paid for

Amanda_Jones-2
Amanda_Jones-2 Posts: 4

Level 1

In candy crush soda I paid for the super sweet deal 1.99 I got my 20 gold bars but I didn't get my 3 color bombs or 3 sucker bombs. The money was taken out of my account. 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    Due to a technical fault we were first able to see your post now.

    I am really sorry for this inconvenience.

    Please let me know if your request was solved. Simply reply back on this post and I will follow up.

    Kind regards,

    - Mark, Team King Care

  • nurcin49
    nurcin49 Posts: 2

    Level 1

    I paid $2.99 for some lives and boosters. I only recieved the lives.
  • PummyRaj
    PummyRaj Posts: 42,996
    Hello @nurcin49,  Hearty Welcome to our friendly King Community :) 

    I am very sorry to hear that you have not received the items that were purchased!!  This King Community does not deal with the Purchase issues as the query includes your personal details!  

    Hence, I would suggest you to contact the King Support team through this link:  https://soporto.king.com/contact  
    ** While filling out, enter the TOPIC as "Problems with Purchase"; 
    and the SUB-TOPIC as "Purchased Items not Received"; 
    Explain briefly about the issue and Submit the form. 
    NOTE:  Along with above details, make sure to enter the Game Name correctly! 

    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 

    ** Please post back if you need further assistance by tapping on "Type your Comment" box located below =)

    Hoping for the Best!  Have a great rest of the day/evening! 

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