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Incorrect level showing
I played offline and was on level 1041, and when connecting on line it shows I'm only on level 953. The below screen shot is of level 1000. I had not yet taken a screenshot before continuing online. Is there a way this can be fixed or do I have to do them all over again. Please help, I really would hate to have to do almost 100 levels all over.
Answers
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Hello and welcome to this community
I'm sorry if you have a problem. It is always recommended to play online, as errors can occur when offline and the boosters are also lost. I'll give you a link: Please search for the device and the problem.
Good luck
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Hello @jyoung4992 Hearty Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game!! Looks like you are playing on a PC through Facebook! Here is what I would suggest you to do to get your level progress back....
Click on this link ---> https://soporto.king.com/contact ---> Enter your details -- your name, email address, game name; and for PLATFORM slot, write as "Facebook";
Now other details like this ---> TOPIC as Problems with my Game; ---> and SUBTOPIC as Game Didn't Save ---> then explain a bit about the problem you are having in the game, and click on Submit.
After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to that automated email you have received.
Please post back and let me know if you need any further assistance OR have more questions/concerns about the issue!
Hoping for the Best! Have a great rest of the day/evening! 🌺
