Fun features have disappeared

Angel_Falls · March 2020

Hi

I used to have several fun features but they all disappeared suddenly.

I no longer have episode contwst, boxes to unlock, Kimmy's arcade, tile boards, or a squad. This means that I am unable of winning boosters and gold bars. All I'm getting is the daily prize.

This is getting so boring. Please help. I'm on Coronavirus lockdown and need the fun of candy crush.

Thank you

Angel_Falls · March 2020

I will try to add a screenshot.

Angel_Falls · March 2020

Sorry I wasn't able to add a screenshot.

Yosca · March 2020

Hello and welcome to the King Community @Angel_Falls. I am sorry to hear you have lost the features. Yes please make a screenshot of your whole map! To post the screenshot you click on the ‘square with mountain in it’ and you can add the picture.

Angel_Falls · March 2020

Hi @Yosca Thank you for welcoming me. I tried the "Attach picture" icon but it's not working. It turns blue and that's it. The photo album does not open for me to choose a picture. I'm sorry.

I'm on level 1239.

Using Sony smartphone.

Yosca · March 2020

Yes it turns blue, but you should see a field to open your pictures

Angel_Falls · March 2020

I used another browser and I am now able o attaching the screenshot.

Angel_Falls · March 2020

Yosca · March 2020

First check your game and device have the latest update. Make sure that you have sufficient free storage on your device, we normally recommend having at least 2GB free. Clear cache, log out and in the game. Restart your device. I hope this helps.

Angel_Falls · March 2020

Thank you so much. I moved the app to my memory card and logged out then back in, and all the features are now restored!

I'd also like to thank the team for the unlimited lives that they have just added to my account (I think thwy were gifted to many other players as well). It's a lovely gesture :)

Fun features have disappeared

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