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No internet connection when I try to play arcade, but obviously connected as playing quests

katskan
katskan Posts: 2

Level 1
in Support

Why am I getting no internet connection when trying to play arcade, but I've collected my daily booster and am able to play title quest

Β«13456

Answers

  • Judy_Curtindale
    Judy_Curtindale Posts: 0

    Newbie

    I love Kimmy's Arcade. It spices the game up a little bit and I had it for a while there then it just disappeared!! Was wondering has anyone heard about when it might be back?? πŸ˜€πŸ˜€

  • kiara_wael
    kiara_wael Posts: 158,667

    Hi @Judy_Curtindale . Welcome to our Community πŸ™Žβ€β™€οΈ

    Which Game are you playing on ?

  • SarahBellum
    SarahBellum Posts: 1

    Level 1

    My Kimmy's arcade and my race have both disappeared

  • kiara_wael
    kiara_wael Posts: 158,667

    Hi @SarahBellum . Welcome to our Community πŸ™Ž

    Sorry to hear that

    Please visit Candy Crush Soda page πŸ‘‡οΈ, so you can get quikly answer

    https://community.king.com/en/candy-crush-soda-saga/

    Please Stay Safe

  • Diamond_Lim
    Diamond_Lim Posts: 169,600

    Hello! @SarahBellum πŸ‘‹

    Welcome to Sweet King Community! πŸ‘‘

    You can click here to read QueenB the Community Manager Answer to Players that I hope you can understand to read it. 😊

    Have a nice and safety day! 😊

  • stan1981
    stan1981 Posts: 3,458

    Restart ur phone, try wifi n data... n check whether u on the latest version ...

  • Yosca
    Yosca Posts: 17,883

    Hello and welcome to the Community @katskan. I am sorry you have this issue with Kimmy’s Arcade and no connection. I’ve just logged in my game and I see the same notification 😒. And yes, I also have connection with wifi and the latest update, and received my daily bonus. Do you play on a mobile iOS device?

  • tomswick12
    tomswick12 Posts: 5

    Level 2
    edited March 2020

    Yes, I do. I am also having the same issue. I am using iPad



    Thanks

  • Yosca
    Yosca Posts: 17,883

    So do I. I wonder is this an iOS thing πŸ€”? I also noticed the exclamation point is missing on the icon...

  • xXNativeboyXx
    xXNativeboyXx Posts: 2

    Level 1

    I am having same issue playing samsung s10. Restarted phone, checked for updates, uninstalled and reinstalled. Not sure what else to do...

Hey! Would you like to give us your opinion?

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