No internet connection when I try to play arcade, but obviously connected as playing quests

michellejade · March 2020

i cannot play the arcade, it keeps giving me the message: no internet access, even though my internet is working properly.

halitk · March 2020

Same problem here!

clamourous · March 2020

Me too! Since I updated yesterday 30/03/20. Was working perfectly fine before but now when I try to use Kimmy’s Arcade it says no internet connection. I’ve tried WiFi and data and resetting phone.

Yosca · March 2020

Tagging @Lola_Pop and @LadyRaffie Do you know if there is a problem with Kimmy’s Arcade? Looks like the Arcade doesn’t have an internet connection. When time is there for free play you'll see an exclamation point on the icon. It’ missing.

Tobi40 · March 2020

Kimmy’s arcade isn’t loading, what is going on with your game?

k8puleo · March 2020

I am having the same issue with the arcade game. I have restarted many times and it still isn't working.

stan1981 · March 2020

They r doing some revamp on the new features ... do u have ur unlimited life? U playing on phone ?

Josseppi22 · April 2020

I am having the same issue with the arcade game. Definitely have wifi and have tried to restart but still says there is no internet connection. Hope we get some free boosters for all the ones we would have missed out on.

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/286663/not-loading

Please show me a screenshot 😊

Sherry727 · April 2020

No internet connection with arcade; rebooted & lost everything ... infuriating! What’s up?!

No internet connection when I try to play arcade, but obviously connected as playing quests

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