No internet connection when I try to play arcade, but obviously connected as playing quests

LINDARAZOR1 · April 2020

I am online but keeps telling me that I'm.nit connected to the internet which I am, I'm writing here and Netflix....is there a problem or update? If anybody else having this issue, is there a way to get it activated again?

Thanking you in advance

Best.

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/286674/kimmys-arcade

This may be a temporary problem and an investigation is under way to determine the cause of the problem.

You have to wait a bit.😎

Thank you.

Yosca · April 2020

@Lola_Pop Everything works fine, internet connection is very good, game and device latest updates (although the game update on apple device always comes Thursday). As you can see, the exclamation point on Kimmy's Arcade misses what you get when you can play for free and at MR Toffee Fair there is an exclamation point. So connection is fine. Cleared cache logged out and logged into game, iPad rebooted, nothing helps.

Lola_Pop · April 2020

Thank you guys for the details and the screenshots! We've reported it to the Studio and hope to get an answer very soon! Stay tuned please and thanks for your patience!❤️

lyly30 · April 2020

Hi! I can't access kimmy'arcade. Although my wifi is connected and i receive other boosters, when i try to open kimmy's arcade icon it says "no internet connection.try again later". I restarted my phone, i reinstalled ghe application but i stil have the same problem. Do you know any solution?

Yosca · April 2020

Update! My Kimmy’s Arcade is working again 🎉🎉 I didn't do anything special and I happened to see the exclamation point on the icon.

Lola_Pop · April 2020

Yes, @Yosca ! The Game Studio has just announced that this has been fixed!!

Enjoy the game!!🤗

Diamond_Lim · April 2020

Hello! @lyly30 👋

Welcome to Sweet King Community! 👑

You can click here to read Lola Pop the Community Manager Answer to Players (similar to your problem) today that I hope you can understand to read it. 😊

Have a nice and safety day! 😊

Diamond_Lim · April 2020

Hello again! @SarahBellum 👋

You can click here to read Lola Pop the Community Manager Answer to Players (similar to your problem) today that I hope you can understand to read it. 😊

Have a nice and safety day! 😊

Yosca · April 2020

Many thanks to the studio for the quick fix!

No internet connection when I try to play arcade, but obviously connected as playing quests

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