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What about "pop ups"? The Soda Team wants your feedback!

uxeruxer Posts: 15 Kingster
edited April 2020 in Discussions

Hi again guys!I


It is now time for another question from the Candy Crush Soda game team ☺️

This time we are curious about your experience in the game:

When you see a pop up in the game like: "Play this new feature or event" do you find it:

  • Helpful and informative?
  • Annoying/distracting?
  • Does it make you want to play more or less?

Here is some examples of what we mean with a pop up:


Thanks for all your feedback it is helping us to build a better experience for you.

/uxer

Prev13456

Comments

  • Hey! Would you like to give us your opinion?

  • genemordeno2genemordeno2 Posts: 5 Level 2
    edited April 2020
  • Origins7_DaleOrigins7_Dale Posts: 1,888 Game Expert


    Hi @uxer,

    More info, is always better. But things like this:


    Level 5676 Nothing Showing For My Boosters! - Origins7 Dale



    The above is from Candy Crush Saga. When I first saw it, thought it was a graphic "Glitch", but a player from King Community, pointed out, it was King taking away boosters before going into the level to play. The above is bad, it's also why I emailed support on this. How else am I to react to something like this? No warning, no instructions, just remove things?


    Then there is this from Candy Crush Soda Saga - Mr. Toffee's Fair:


    Mr. Toffee's Fair How to Play - Origins7 Dale



    It is the way it is worded. I don't have a problem with it, but the newbies do.

    It's the last line:

    "You can only do 1 task at a time".

    Pretty straightforward, however, newbies think you only get 1 task. Can't tell you how many times I see this, they do 1 task, then leave. That slows down the game, on getting our boosters.

    Better is this:

    "You get 2 tasks in a 24 hour period, but can only do 1 task at a time."


    Just posted a false message on the "Space Race", then had to add a P.S. at the end, since I got it a few levels later.

    *See this post!

    Upcoming changes in Candy Crush Saga: Sugar Track, Build-a-bot, and more - Page 136 — King Community

    https://community.king.com/en/candy-crush-saga/discussion/282027/upcoming-changes-in-candy-crush-saga-sugar-track-build-a-bot-and-more/p136


    Sure "Pop Ups", are fine for the game, but not in your browser. 😀 We need clarity, details, etc...


    *Stats of interest


    I only use Win 10 Pro - PC, Desktop App, for now. Yes, current on all updates on it.

    Win 10 Pro x64 - Version 1909 - OS Build 18363.778

    Live in USA.


    *On Candy Crush Soda Saga

    v1.165.800.0 Modified on 4/2/2020 *No "Bubblegum hill" (BGH), with this update!

    At end of game again, Level 4720


    *On Candy Crush Saga

    Candy Crush Saga Updated On - 4/8/2020

    v1.1740.2.0 Modified 4/8/2020 *Waiting on "Space Race"!

    *Been told, the "Space Race" runs only from "Late Thursday / Early Friday, Till Monday Early Hours."

    Candy Crush Saga at Level 6126


    Thx Origins7 Dale,

    4/16/2020


    • Welcome To The King Community 😀
    • Origins7_Dale 😎 Game Expert

    Candy Crush Saga *Level 8721

    v1.1940.2.0 Modified 1/25/2021 *Update!

    Candy Crush Soda Saga *Level 6236

    v1.185.400.0 Modified 1/21/2021 *Update!

    • Win 10 Pro PC - Desktop App


  • LizzyLemondropLizzyLemondrop Posts: 805 Game Expert

    Yeti's Golden Ticket can be bothersome for me too. I wish there was a way to close it faster, as it cuts into my time when I'm trying to unlock a chest from Treasure Goblin 🦇🗝️. I have to wait for the entire animation to go through before I can hit the close window button.


  • Qr14Qr14 Posts: 1 Newbie

    The Golden ticket offer one is annoying, especially when you are trying to take advantage of limited-time boosters!

  • SexySarahAlways4SexySarahAlways4 Posts: 7 Level 2
    edited April 2020

    I find the pop ups to be exciting really. It actually makes me want to keep playing . I love all the candy crush games you have out they are very addicting.

  • SmartmonkeySmartmonkey Posts: 156 Level 3

    Hi am smartmonkey

    I like the pop ups for the extra boosters. When you use them in your previous game then for example you open up a treasurer chest then you can gain one of those boosters back or even a better one than before.😉

    🦍🦍

  • ElsaElsa Posts: 30,989 Superstar
    edited April 2020

    @BeckyBubblegum Yeti's Golden Ticket offer is my favorite and only pop up that I love! The levels have gotten so difficult now that I'm around 2400ish that I need to purchase those extra rewards across the board.

    I don't like Mr. Toffee's Fair to keep popping up when I already have chosen one of the tasks. I can see my picture in the middle and if I open it up I can see which task I'm doing.

    I totally dislike the Episode Race and I wish you could opt out of it. There are way too many pop -ups when the game opens and I could walk away from my phone and come back again. I can't do that because I have to "x" out of each one but it's very distracting.

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend

    I had the middle pop up in the middle of the game and clicked on it. This changed the app from Friends to Saga. My current game was lost. I like pop ups like this, but not during a game.



         The last completed levels              
       
         Candy Crush Saga , Level 8765
         Candy Crush Friends Saga , Level 4060
         Candy Crush Soda Saga , Level 3130
         Diamond Diaries Saga , Level 100
         Bubble Witch 3 Saga , Level 19
         Pet Rescue Saga , Level 41
         Blossom Blast Saga , Level 25
         Papa Pear Saga , Level 108
         Farm Heroes Saga, Level 1

                         



  • lindsayohaganlindsayohagan Posts: 10 Level 2
    edited April 2020
  • Brianna_MillerBrianna_Miller Posts: 31 Level 2
    edited April 2020

    *Edited by CM: off-topic*. And I'm ok with pop ups.

This discussion has been closed.