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What happen to my weekly race,win prizes with team. Everything is gone
Answers
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Hello and welcome to this community
One question: could you please remove your email address? Because we do not ask for personal data for data protection reasons. Thank you Your problem. It could also be a time delay. Turn off your device for about 10 - 15 minutes and then update it. Then it could be back. You can also play another game in the meantime and then come back. If it is still gone, please report back!Thank you
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Welcome to the Community @AnnMarie2227 I’m sorry you’ve lost the weekly race. Did you by any change click the button “leave the race” ? If you did, you have to finish this episode first and you will see a new race in the next episode.Did you loose other events? If an event has disappeared before the timer had run out, it might be due to a change or disconnection on your device. As our games recognize you due to your King or Facebook profile connection, it’s worthwhile disconnecting and reconnecting to your profile to see if this ‘refreshes’ the visibility of the event in your game. You can find options to log out and log in to your King or Facebook player profile in the settings menu of our games.
Finally, there is a chance that we have decided to remove the event due to technical issues. While very infrequent, this is something that can happen if we notice a special event is causing problems and it is not working as perfectly as we expect.
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Hello @smitty_dance Hearty Welcome to our wonderful King Community 🤗
I am very sorry to hear about the issue in your game!
Can you please tell me which device you are using? And what are all the challenges that are missing from your game?
Because, at present few of the events for put on hold due to technical issues. Hence, I would like to make sure that you are not talking about them!
Please post back your reply by typing in the comment box given below.
Talk to you soon! Have a great rest of the day and a wonderful weekend ahead 🍬 🍭
