Gold bars not received

Hello and welcome to this community

I am sorry and would like to help you.

Please go to Buy & Gold Bars in the Help Center:

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

https://soporto.king.com/contact

 If you send the email, please keep it. if you don't get an answer after 3 days send the same email again. Good luck

I won 150 gold bars on andy Crush soda saga after the soda squad event, I clicked on claim but have not received them.

Help me please

Wow