I’ve lost all progress on candy crush soda? Is it retrievable?

Hi just wondering, have you gotten all your levels back? I'm experiencing the same problem

@MLDKEL Heya! Welcome to the king community! Did Kiara’s answer above help you get your levels back?

@Trish24 Hi there. Still havent figured out how to return progress. I'm just helping my grandma out as she's the one playing 😅 just started to play myself. Her old phone broke so she lost her game and her candy crush was not connected to facebook as she didnt have one.

I installed the game again on her new phone and was wondering if her old level could be brought back.

@Trish24 Oh no. I only made her a king account on her new phone. Havent thought about that before 😕 So there would be no way to retrieve her old progress?

@Trish24 I see. Thank you for addressing my concern :) have a good day!