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What's "Connection error" with Candy Crush Soda?
Best Answers
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Hi and welcome to the community.
We're sorry for your problem. It may occur due to many reasons but one of them is if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted. If you find the image below while connecting game to the server, you can be sure that your game app has been corrupted.
In that case, you must uninstall and reinstall the game app.There is no other way.😭 You will lose all the stored boosters to do this, but will regain your gold bars and game progress.
Let us know if it is a bit different.
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Update the game or reinstall the game. You must link your game to Facebook or e-mail to the Kingdom. Sign out of the game and then enter again to ensure that you are connected to a strong and non-wired network, delete the temporary memory of the game, you will lose your boosts often, but you will recover the gold
Answers
-
-
Hi and welcome to the community.
We're sorry for your problem. It may occur due to many reasons but one of them is if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted. If you find the image below while connecting game to the server, you can be sure that your game app has been corrupted.
In that case, you must uninstall and reinstall the game app.There is no other way.😭 You will lose all the stored boosters to do this, but will regain your gold bars and game progress.
Let us know if it is a bit different.
-
Update the game or reinstall the game. You must link your game to Facebook or e-mail to the Kingdom. Sign out of the game and then enter again to ensure that you are connected to a strong and non-wired network, delete the temporary memory of the game, you will lose your boosts often, but you will recover the gold
