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Can I swap a candy into an empty space?
The answer is: yes! Before, moving candies into empty spaces on the game board was not permitted—but now, you can swap any candy next to an empty space into that space. This means you will be able to create more dynamic candy combinations and strategic moves. 🤩 Simply drag a candy towards an empty space. If the move is…
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I can’t play on/log into Facebook - Social Gaming update
You might have noticed a new pop-up the last time you visited the Facebook site about choosing how you play games. If you accidentally selected "non-social" gaming, you won’t be able to play Candy Crush Soda Saga on Facebook anymore, or connect to your game using Facebook. But no worries, switching back to social gaming is…
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How can I flag abusive content/spam in the chat?
When you play our games, you agree to our Terms of Use. Our Terms of Use help clarify several things about our games, including making sure our players are fun and friendly. This does include our in-game chat. We hope that all of our players follow our House Rules (you can check them here) but if somebody does not, you can…
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Where's the option to change my profile picture?
If you have recently accessed your player profile, you might have noticed that you don’t have the option to change your profile picture anymore when you’re connected to your King account. We've made some changes that were necessary to ensure that the content we create for you continues to be of the highest quality. We…
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How can I flag abusive team names in the game?
When you play our games, you agree to our Terms of Use. Our Terms of Use help clarify several things about our games, including making sure our players are fun and friendly. This does include our in-game chat. We hope that all of our players follow our House Rules but if somebody does not, you can report any abusive and…
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What are the House Rules for in-game chat?
We want everyone to have a fun and safe experience in Candy Crush Soda Saga, which is why we ask our players to follow the House Rules at all times when using the chat feature. A couple of very important points before we show the House Rules: * These rules are non-negotiable and players should stick to them at all times. *…
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Why can't I play on iOS 11 anymore?
Hi there! Keep reading to find out... - Why you won't be able to play on iOS 11 from now on - How to check which iOS version you have - How to update iOS on your Apple device The game does no longer support iOS 11 That means that if your device uses iOS 11, you won’t be able to play any new levels, and you won’t receive…
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Say hello to the new Soda booster - The Shuffler
Not happy with the layout of the level you're playing? If so, the Shuffler is the Booster for you. As the name suggests, this Booster will reshuffle the candies on the gameboard. How does it work? Choose the Shuffler Booster at the bottom of the screen when you want to use it. When you use it, the candies on your gameboard…
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What is the Game Mode: Sweet Escape?
Get ready to help the bear escape as Soda is getting a new game mode called Sweet Escape! How does it work? Free the bear to complete the level. You will have to try to find the hidden path buried somewhere behind the candies. Your objective is to help the bear escape by matching and clearing Candy Blockers along the way…
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Where have my messages and lives from Facebook friends gone, and what can I do about it?
First things first, it’s important to understand that Lives received from Facebook friends are technically notifications sent in Facebook. Those Lives are held in your profile and delivered into your game once per notification. If you make changes to Facebook or your device, those notifications might be classed as…