GavinC

Level 2

I've already uninstalled and reinstalled several times, so that boat has sailed. If I ever get access to the game again, I guess I'll find out if I have lost things. I do have DirectX installed...

Thank you for your advice. I don't have the option to run the game as administrator or in compatibility mode. Otherwise, I have run through all the troubleshooting points in your link, all to no avail. What I find most confusing is that the game was working with no problems one day, and has refused to work ever since. It's…

Thank you for the advice. Sadly, uninstalling and reinstalling all the C+++ programs didn't help - the problem remains the same.

As suggested, I clicked on the Microsoft Visual C++ Redistributable link, which I found was was already installed on my PC. As there was a "Repair" option, I clicked on it and then rebooted the computer. After ensuring that there were no Windows Updates to download, I retried the Soda app, but it is still not working...

I am using a Windows 11 PC hardwired to my router. I have 16GB RAM of which 9GB is currently available. As this has been ongoing for a week, I have already cleared the cache and the data. I have uninstalled and reinstalled the Soda app several times, and I have the app version 1.253.100.0 I can play using Facebook, but…

Sadly, the game is still not loading in Windows 11 I have the app version 1.253.100.0 My user ID is 13062760848, which I had to install on my phone to get.

Also, if it is relevant, Candy Crush Saga works with no problems other than that I much prefer Soda.

I tried all the steps you linked to before posting here. I've checked updates (there weren't any). I "Repaired" the installation. I "Reset" the installation. I uninstalled and reinstalled the game. I even reinstalled Windows! I am still only seeing a "Loading" screen...