Comments
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Hey there @Seren123 would you also mind sharing the information I asked of from Bumblebea so that I can check this with the developers? It seems like you both may have some issue with the game that has been hard for us to find, we'd be super thankful if you can send the following: Your Player ID What device you're playing…
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Hey again, I understand this must be frustrating, we have seen a few of these reports but it seems like a tough problem to recreate and fix. I understand that you followed the instructions below - the one thing I would also check is to make sure you're on the latest version of the app by going to the store. If you'd be…
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Hey there! I just wanted to let everyone know that most of you might see the new version of Soda Islands in your game now! Hope you enjoy it and please feel free to add your feedback to this thread. Again, if you don't see the feature in your game, you might not be on the latest version of Soda or have a device that can…
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Hey there Charles, do you also have your Player ID so that we can add you to it potentially? 😊 You can find your Player ID with the guide here: Find my Player ID
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Hey there @bumblebea, are things working better for you now or are you still experiencing the issue with Mastery League?
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Hey there @ROSANNE27, is it happening in connection with the event or just in general for the game? Please try these steps below to see if it solves it: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB of free storage for smooth…
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Hey there @shan504 and thanks for reaching out, For purchase issues, the Support team can help directly. Please open Farm Heroes Saga and go to Settings ⚙ → Help Center → Chose any article → Scroll down and press "Contact us" or "Chat with us" Include your order ID (GPA…) as you did here and your Player ID, and they’ll…
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Hey there @malena25, if you still haven't been able to confirm the email you can do the following: First check that there are no spelling errors in the email address in the game. Send a new confirmation email and check your Spam/Junk folder in your email. If you still haven't gotten it, then please reach out to support via…
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Hey there @Panama314, could you let us know a few more details about the issue? Are you talking about a specific event in Farm? Do you have any screenshots of the issue? For all the common issues in the game we recommend the following: Restart: Force close apps and restart your device. Updates: Check that you have the…
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Hey there @LeaC and thanks for reaching out, The weekly contest could be on break in your game right now, the studio is always working on new events and features for Farm - so it might be that they're currently testing other features - which you might see in your game coming up. So it could come back to your game at a…
