MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • @ScottD >> Are you telling us that you have completed all current levels in Blossom?! Impressive!! B) The game studio are working on new challenging levels and as @firebombmarkus says, they'll be available on mobile only. We'll post an update here in the community once new levels has been released :+1:…
    in New boards coming after 1280? Comment by MarkHawk February 2019
  • Hi there 4x - welcome to the Farm Heroes community! :waving: You did a good deed! Nothing better than sharing the beans with your friends B)
    in Sent magic beans to a friend Comment by MarkHawk February 2019
  • Hi there laura45424 - welcome to the Farm Heroes community! :waving: I assume you are playing the game from a mobile device? If yes then please make sure you have the game proper connected. Please also try from another Internet connection - for instance switching from WiFi to mobile data. If the beans doesn't show up after…
    in I had over 270,000 beans and they are missing, waht could have happened and how do I fix it? Comment by MarkHawk February 2019
  • Hi Marina-9 :waving: Ugh - that sounds really strange :confounded: I suggest the first thing you should do is to check if you have all levels available on Facebook (I assume that you have the game connected online) If you have all your completed levels on FB then you could try a re-install of the game. Please notice!! All…
    in New series of levels have disappeared on my phone Comment by MarkHawk February 2019
  • I had to do a small calculation from your Fahrenheit post @Joseph45 (60°F − 32) × 5/9 = 15.556°C Since I'm from Scandinavia 15°C is just enough to be outdoor in shorts :hurrah:
    in Stay warm Comment by MarkHawk February 2019
  • Hi justawful2, Thanks for clarifying and yes - I do believe you deserve some goodwill after all you've been through. I've added 2000 beans to your player account and you should have them available next time you play the game. I hope you get the game issue fixed so it doesn't happen again :+1: 
    in Game crashing after level completed Comment by MarkHawk February 2019
  • Hi TheFarmer! I suggest you reboot your LG20 right before starting Farm Heroes. A reboot clears your mobile RAM and can in some cases make app run more smooth. I also suggest that you clear old cache files on your device. Some of those old data bits can sometimes clog up your device so it doesn't perform optimally. The…
    in Does anyone else have a problem with their game crashing when you go to a past level for a Quest Comment by MarkHawk February 2019
  • Hi there sole_h_d - welcome to the Farm Heroes community :waving: Impressive that you have completed so many levels! B) Did you have a look on YouTube? I normally check there if I get stuck in the game.
    in Level 2302 is impossible Comment by MarkHawk February 2019
  • Oh-myyy :surprised: Stay safe, stay warm and never forget to protect the flowers from frostbites 🌹🌹🌹🌹🌹 :star:
    in Stay warm Comment by MarkHawk February 2019
  • It does sound like you got a bit sideways in getting your crash issue addressed :no_mouth: You've reached our Farm Heroes community and the issue you have experienced requires dedicated support so that it won´t happen again. All you'll need to do is to use the contact form to get in contact with support.
    in Game crashing after level completed Comment by MarkHawk February 2019
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