MarkHawk

Community Manager

Hi Helen, That's a lot of lives! O.o The game is only build to hold 5 lives so I guess those old messages must have been from the past year ago before that change. Here's how I never run out of lives: As soon as I loose a live I send a request to all my friends. This gives them time to send lives back and I can continue…

Hi Rayvyn, Thanks for your update. Could you please try another game to see if the issue is the same? Try installing Candy Crush Jelly Saga https://play.google.com/store/apps/details?id=com.king.candycrushjellysaga and let me know if the issue is there as well. No worries Rayvyn - we can continue the trouble shooting…

I have this exact same question. I haven't received an answer from you in my message box on the game. I was so so high up in Soda and crush. HOW DO I GET MY LEVELS BACK? Hi, I have also send you a message so we can look into the issue. Kind regards, Mark

I hsve same problem too Hi Cecilia, I have also send you a message. Kind regards, Mark

Hey am new at this, where do I write my question about the problem am having in farm heroes saga? Hi Gaby, simply click on the "Ask a question" link - top of this page: https://care.king.com/en/ask-a-question/ Kind regards, Mark

Hi Brig, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…

Hi RJA, Neebster and Tormentrix, I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care Hi Viktorija, I have sent…

I read from an earlier post that it's a known issue due to the fact the level 551 used to be level 550 and has caused a technical issue. I have 3 stars and replayed twice hoping it would trigger. I even un-installed and re-installed the app with no changes. The reward area did flag itself after I played and received 3…

It says your question was solved. Did they fix it for you? My salamander is missing and I've gotten 3 stars on lvl 550 and 551. Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details…

I have the very same issue , no rewards when I win competitions Hi Monique, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, Mark, Team…