Mike_Clough

Level 3

Hi, I have open the game on my phone (iPhone) and it works just fine. So for some reason there’s something wrong when I play on the iPad, any idea?

I’ve deleted no data I’ve logged in to Candy Crush with no problem and candy crush friends, always get the option to sign in with Facebook but for some reason there is no option with Candy Crush Soda and this is only recently, changed about a week ago.

If I was to delete the app and then reinstall it would I lose all my game data?

I have just tried to load the game on safari and I took a screenshot. The website I clicked on was apps.facebook.com this has worked perfectly, as you can see in the photo the picture from Facebook, so why isn’t it working on the app? It’s weird

Usually you get the option to sign in with Facebook and I’m not even getting that option any reason why?

Hi when trying to sign in it says wrong email and password combination

Usually I have my Facebook picture and friends to play with but nothing now only people in my Candy Crush team

Hi no I have not deleted my data I am on level 5100+ and it’s fine it’s I just cannot sign in,it’s really strange

Thanks for your reply, I have put a screenshot on the message.

this is what I see when I first open the app, when I try to sign in it will not let me use the same password as I do for signing into the website, which is awfully strange. So I went to the website change my password and everything should be all good but it wasn’t unfortunately, It’s still not letting me sign in.