QueenB

Community Manager

Comments

  • Hi @Bylander52 First of all, congratulations on reaching 12 years! That’s an amazing milestone 🎉 Thank you for sticking with us for so long. I’m sorry to hear the game froze when you tapped the gift. That’s not ideal at all. Do you happen to remember what the gift included? Also, could you please share your Game ID (you…
    in 12 year gift Comment by QueenB February 16
  • @Carol-38 this is officially becoming a series and I am INVESTED 😂👏 I’m not sure whether to laugh, cry, or check the store room for Mick and John hiding behind the printer again… Wilbert Wiggly Worm though?! I feel like you’re accidentally pitching the next Nightmare level 👀 On a serious note, I love how you mix humor with…
    in Crush Play & Show Video - My Thoughts - 🤭 Chapter Nine added Comment by QueenB February 16
  • Haha, I walked into that one 😄 No magic wand here, I’m afraid. I just meant sometimes those end of episode levels need a slightly different approach rather than just extra moves. And yes, I remember Deal_One mentioned no gold bars, that’s exactly why I asked if they’re still stuck. If they are, we can at least look at the…
    in 😩 Stuck on a level in Candy Crush Saga? Share your level and get help! Comment by QueenB February 16
  • Hi @Клюква Just a quick note, we reply in English here in the Community, so I’ll continue in English 😊 It sounds like the game is not starting and is showing a server error message. This is usually related to a connection issue rather than the game itself. Please try the following: Make sure you have a stable internet…
    in Проблема с игрой Comment by QueenB February 16
  • Hi @boxerramon welcome to the Community 😊 That definitely doesn’t sound right. When you say the game shuts off and you lose everything, do you mean it completely closes during a level and you lose your progress and boosters? A few quick questions that will help us understand better: Which device are you playing on? How…
    in Cliches Comment by QueenB February 16
  • 💖 And that’s a wrap on the Valentine’s Cake Quest! Huge congratulations to @PrettyBubbles for winning, that’s amazing 🎉👏 What a way to finish the tournament 🤩 Now I’m curious… Who else made it to the Final round? How did you feel about this tournament overall? Was your group competitive? Did your strategy work out? Love to…
    in 🏆 Melting Season overview: events, tournaments, and dates Comment by QueenB February 16
  • Hey @Deal_One just checking in, are you still stuck on level 9125? That one is a tough end-of-episode level, so you’re definitely not alone if it’s giving you a hard time. Sometimes those Meltdown-style levels need a bit of a different strategy rather than just more boosters. Let me know where you’re at with it 🙂
    in 😩 Stuck on a level in Candy Crush Saga? Share your level and get help! Comment by QueenB February 16
  • Hi @Gretchen_Armato Just checking in but are you still stuck on this level? If you are, could you please confirm the exact level number again and share a screenshot of the board? Some levels have been updated over time, and players here may be on different versions. A screenshot will help us see exactly what you’re dealing…
    in How do I break the candy cane box sides? Comment by QueenB February 16
  • Hi @ClaudiaMassad and thanks for your message. Level 21,485 is currently the last available level. When you reach the end of the map, tournaments and events that require winning new levels can’t continue because there are no new levels to play. Also, the Valentine’s Cake Quest ended yesterday, so it’s no longer active in…
    in Tournament Comment by QueenB February 16
  • Thank you so much for confirming that the fix is working 🤗
    in Audio issues - Can't listen to music while playing - Edited by CM: FIXED! Comment by QueenB February 16
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