QueenB

Community Manager

Comments

  • Hi@qt15 Thanks for sharing your idea about the Fish booster. The Fish has changed as part of its updated version, so I don’t want to give the wrong impression that the previous version is planned to return. That said, feedback about why players preferred the older Fish is still useful for the team. Was it mainly because it…
    in Fish Comment by QueenB June 1
  • Hi@vesttracey Thanks for sharing your idea. I think you mean a Gummy Worm that has a color and removes candies of that same color from the board, almost like pulling them into a warp hole. That sounds interesting! Could you tell us a bit more about how it would work? Would players need to match candies next to it, would it…
    in Gummy Worms Comment by QueenB June 1
  • Hi@sussybaka42 Thanks for sharing your idea. I’m not fully sure I understand it yet. Do you mean a new blocker that players need to remove from the board? And what would happen if 5 of them appeared at the same time? Could you please explain a little more about how this “Enemy” would work?
    in Enemy Comment by QueenB June 1
  • Hi @oo1414 👋 First of all, nice job finishing in first place 🥳 I can’t confirm if the event will appear again in your game when it starts more widely. Please check your game from June 8 and see if Soccer Leagues appears for you. If it doesn’t show up after that, let me know here and I can take another look 😉
  • You’re right, Soccer Season is coming next ⚽ I’ve just posted a little sneak peek here in the Community about what’s coming, so keep an eye out. More details will be shared soon 😉
  • Hi @candylandDutch Thank you for being direct. I can see this is not just about one difficult level, but about the game feeling less fair and less fun to play. I want to be clear that feedback like this is important, especially when players feel that levels are too hard, too repetitive, or that progress feels blocked…
  • Hi @QueenShevraBoss1227 , For your safety, please don’t share personal details, full names, business names, or social media information here in the Community. If you’re worried that someone may have access to your game account, the best thing to do is contact Player Support directly from your game. They can safely check…
  • Hi @stephanie2024 I’m sorry to hear this is blocking your game completely. Could you please share a screenshot of the pop-up you’re seeing? That will help us understand exactly which message or feature is appearing and blocking your game. Also, could you let us know: What device you’re playing on Your game app version…
  • Hi @SansounHd I’m sorry to hear you haven’t received your rewards. Just to double-check, are you referring to the Episode Race from level 19,985 to 20,000? If yes, we’ve already flagged reports about missing race rewards to the studio, and this is currently being looked into. Unfortunately, we don’t have an update yet on…
  • Done @christinewupp 😉 I did encounter an issue while I was splitting the comments… one of the sub comments did not make it when I made the split so I'm reporting this to Vanilla so it can be looked at. Thanks again for flagging this 🙂