Snow_Rider

Community Manager

Comments

  • Hi! Thanks for letting us know about the Weekly Contest. My first thought is that this might be related to a sync issue. The Weekly Contest usually resets every Monday, and during the last hour on Sunday, players may not be able to join the event. If this is the first time this has happened, could you please let me know…
  • A big thank you to everyone who joined the Lollipop League Contest and shared their Soccer League progress with us! 🏆 It's time to reveal our 10 lucky winners, who will each receive 3 Lollipop Hammers! Congratulations to: @Just_Me-2 @MollyS @galaxyangel @SabrinaM @Lil'_Momma @teenybee @Sandra_Hart_Croy @Congthang2005…
  • (Spoiler) (Spoiler)
  • @cariek Okay, great,thanks for getting back to me! 😊 I also mentioned this in another thread, but to help avoid similar issues in the future, we recommend sticking to one device and not changing your device’s clock. Let me know if you run into any problems with the Star Tournament again after this, hopefully you won’t! 🤞
  • Hey @blossom! Just saw your post, really great to hear that this workaround is helping you! Hopefully, you won’t run into any more loading issues 🤞And I’ll double-check with the game team to see if this could work on a larger scale. Thanks so much for sharing the tip, that’s really kind of you!
  • Hey @MichaelLeahcim ! First of all, huge congratulations on reaching level 10,000!! What an incredible milestone! You can claim your badge in this thread and show off your amazing achievement ☺️
    in 10k badge Comment by Snow_Rider June 17
  • @reindeermad Thanks so much for replying back to me! Just to make sure I understood correctly, the Pirate Petopia didn’t even start in your game, right?
    in Petopia Comment by Snow_Rider June 17
  • This is really helpful, thanks so much for getting back to me! 🙏 I’ll pass all the details on to the game team. Hopefully, edge cases like this can be addressed soon!
  • @ya7aiato @cariek Hey! So sorry for the delayed reply! I just wanted to check in, are you still experiencing issues with the Star Tournament?