Comments
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Hi @PummyRaj I received an update from the team, can we suggest Troubleshooting steps as they may help resolve this issue? You can also advise them to contact our Support team so we can assist them with this, please also request the ticket ID, so I can personally follow up on it! Thank you!
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Hi @Diamond_Lim Thank you for reporting level 5416, I've now reported it to our team. Hi @DieOmimi I understand that this issue has been going on for a while now, our studio team is aware of it, they were able to release a fix for players on Android, however the Windows rollout is still pending. I will keep you updated on…
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Hi @PummyRaj Thank you for reporting this, I am checking this with the team. Thank you for also reporting this, It’s something we’ve been seeing more frequently as well, and although we’re not entirely sure why it keeps coming up, we’re actively keeping an eye on it. Thank you! Wishing you an amazing day!
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Hi @Lady_Choo I hope you're doing amazing! The team has updated us on the game board size difference, and please rest assured as this is intended, some of the boards had to be made slightly smaller due to overlapping elements. Hi @PummyRaj I hope you're doing great! This happens often on Community, we would see a 1 in the…
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Hi and welcome back to the Community! 🤗 What an amazing achievement on reaching our current last level in the game. I hope you've had a blast so far! Rest assured though that the adventure is far from over. I don't have an exact date for the new levels release just yet I'm afraid, but be sure to keep your game app updated…
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Hi and welcome to the Community! 🤗 I understand that you worked very hard to build up your Daily login streak, and I will gladly share some more information on this. As much as I would love to, we are unable to restore Calendar progress. You can rest assured though that the rewards for the login streak eventually cycle…
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Hi there, and welcome to the Community! 🤗 I am sorry to hear you're not receiving your purchases. To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with this. Here's a guide if needed: Have a nice day! ⭐️
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Hi and welcome back to the Community! 🤗 I see you're asking about game updates, and asking if there's an app version of Candy Crush Friends Saga. I would like to inform you that Candy Crush Friends Saga is available on Android, iOS, Kindle as well as Microsoft. I hope this helped! Have a sweet day! ⭐️
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Hi @DieOmimi Thank you for reporting that the rewards are displaying as intended. As for the Star Chaser feature, I understand it may seem strange, however It is the studio that makes those decisions. Thank you!
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Hi and welcome to the Community! 🤗 I am sorry to hear that you can't pick a quest in 4 in a row event, let's try a few things to fix the root cause of the issue: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the Game: Make sure…