Yosca

Hello @Nanaristic I am sorry to hear that your game ‘crashed’. Please visit this Help Center article about the crashing: Technical & Connection issues Select your device type at the top (Android, iOS, Windows, Amazon) scroll down and find topic "why is my game crashing" Hope this helps 🙂

Very disappointed, as once again I don't have that kind of event in my game 😕

Hello @Stephen_Ward As you can read, the CM said that the Studio is investigating and that they found 2 issues. In order to solve it, they need more details: We would appreciate it if you could provide us with your Player ID. Check 👉 here how to find your Player ID. Thanks in advance.

Hello @Sabrina-10 Please try the following: force close the game, check for game and device updates, log back in, replay a few levels. Hope it helps 🍀

Hello @JuliaCampain welcome to Soda Community We are sorry for that! The Studio is currently investigating the cause. Until this is solved, you can request Lives from your team by entering the Teams Chat: Click on the Teams symbol on the main screen Click on Chat Click on Ask for lives (Ask and a red heart) at the bottom

@LoFiGummy

Hello @Dani2730 I am sorry to hear about your purchase 😕 Community cannot deal with purchase issues because the query includes your personal details, but Player Support can! If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your…

Also tagging @maf34100 @Kerrie since I know you have the same problem with 4 in a Row. The Studio would like to know: Is 4-in-a-row completely gone, or does it show as "Come Back Later"? What did you do before noticing this issue? Some of the things we're looking out for is players who just completed a 4-in-a-row and if…

In my case @LoFiGummy I haven't played 4 in a Row for a while, and every time I got the pop-up in the game to play 4 in a Row, I pressed "no". Then "Come back later" was displayed and the icon was grayish. This has remained so.

Hello @kafelsch @GrammyJane @KAGA13TX @Evergoddess @everocab @kez1 @PaulaB1 @Adav The Studio have identified two issues regarding 4 in a Row and to be able to solve it, the CM has some questions: Is 4-in-a-row completely gone, or does it show as "Come Back Later"? What did you do before noticing this issue? “Some of the…