erinf1

Level 2

Thank you so much for your help. Unfortunately, I did have to uninstall and reinstall in order for it to work properly. I, too, am very grateful for the thoughtful response. Really appreciated!

I did what was suggested and cleared my cache but now I'm missing all my extra boosters like the *20* lollipops I had as well as my bottle map progress!! STILL NOT FIXED!!!!!!!!!!!!!!!!

Actually... this is not ok. I just checked and it's not fixed. So I'm getting very frustrated and your snarky reply was not appreciated. I have spent quite a lot of money on this game and it is frustrating that I will have lost all the "purchases" due to a bug that has taken a snails pace to fix.

Okey dokey. Thanks!

The title of this discussion says "fixed" , is this true? I had checked last night and I still had no connection in my app.

Ok! Thank you!!

I have tried everything to fix. Turned my phone on and off. Looked for upgrades. Nothing works. I hesitate to Uninstall and reinstall because I have a very high number of boosters and such that I have earned and THAT I HAVE PAID FOR and do not want to lose. What more can I do?

Yes. It's the red line, try again in a bit. I will try your suggestions. I have a Samsung Galaxy s20+. This began about a week ago. Anytime I tried to access team, or the arcade, or to even try to login again, would get that error

I do have a king acct which I was logged into

I play thru the app. My wifi is fine. I can play/use other apps just fine. It's just candy crush soda that not working. Keeps telling me it can't connect to network