Comments
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Guess I don't understand what to do, thank you for your help, I will just give up the game.
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It will still not work on desktop computer when downloading the game from the Microsoft Store, this issue started a few weeks ago I uninstalled it and decided to try again while ago. It is still just flashing a black screen and will not open to play.
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Thank you so much, it worked!! I am so happy, thank you again <3
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my game ID is 1001231649 I could not find a way to send a private message to @Crazy Cat Lad
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I know and I appreciate your time in trying to help me with this
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I have heard from player support but no indication or real help about resetting/restarting from Level 1. Thank you for your time, I guess it cannot be done at least for me. Have a good day,
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So far nothing has happened, received 2 emails from them and neither addressed what I was needing. So I guess there is no way to get this done. Thank you for trying to help me.