Comments
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Good morning, Thank for your answer hahaha Fluffy for all the 2 cases they only loaded me with 2 fish..!! That does not correspond to even a quarter of my complaints and rewards , as I told you, customer service is terrible.
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If you like I can send you the screenshots
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greetings Fluffy, I have had problems with the game for more than 3 weeks, as I mentioned before, the full rewards are not loaded and sometimes they are not even loaded at all, it is impossible to take a video after doing the events, I have contacted Customer Service client in many of these cases and the response is always…
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Ok thanks
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good afternoon Pitty_Kitty yesterday I sent you the information you asked for, did you receive it??? you didn't answer me anymore
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good morning, I was simply talking to a moderator who responded to my comment, he asked me to send him a screen shop and he will reply and I did so, now I don't understand why you question me????? I am not asking the moderator for anything, just explaining the bad service that the game have given me in Customer Service in…
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???????
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thanks
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ok hello again, the situation was never resolved, they only charged me for 8 hours but not the boosters, when I complained, they told me that the booosters had been charged, I insisted that they not and that they check and they simply left it that way..☹️
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good morning, I was simply talking to a moderator who responded to my comment, he asked me to send him a screen shop and he will reply and I did so, now I don't understand why you are question me????? I am not asking the moderator for anything, just explaining the bad service that I have given by Customer Service in the…
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no these were boosters that I had that disappeared
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This is the meaaage that was send to me for the boosters, I only get the 8 hours , the buster I never gated. Hi, christian, Thank you for your answer, sorry for the confusion, I understand that it was not the luxury pass but the normal one. It is a pleasure to continue assisting you. There might have been a delay in…
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I won them playing, the ones I lost due to a phone change were fixed before.
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This is one of the cases, they only charged the 8 hours but not the boosters
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I have 2 cases that were not resolved, 1 boosters that had been lost and were going to be recharged, they were never recharged and the technical support service agent did not want to believe me, the second case was making a big pass with rewards of 21 and at level 11 it disappeared, the technical support agent either…
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I can send you proofs and emails if you wish I have more than 20 email back and for
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I can send you proofs and emails if you wish I have more than 20
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Good morning, I don't know if I'm the only one but I have lost booosters and rewards pass, I have contacted technical service and the responses are very slow, many emails and in the end they do not solve me, I give you an example a pass disappeared in level 11 and Technical Service what he offered me was 1 Lollipop…
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*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules
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*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules