Hello, I feel I have to open a new thread as it just seems like this issue has been put on the back burner. This problem was raised in July and it is now December but there has been no answer to date if a fix is possible. Can you please provide the status ? Thank you!
Hello, I just opened up the Farm Heroes Saga game to start playing the Summer Paradise event and noticed the ✔️ which was not there yesterday. I tried to click on the shovel icon to see if it can be removed but to no avail. Does this mean I have to use the shovel booster even if it is not needed? I would rather save it for…
Hello, I am not sure why Farm Pass prizes are not awarded automatically if you forget to claim them. I had written about this issue before but it does not look like this has been fixed to satisfaction. Many players including myself lost the entire Farm Pass a few months ago due to a technical glitch but I never got…
Hello, What is going on with Farm Pass? It completely disappeared on 2-10-24 and never showed back up. I got out of the game and did a reboot on my Android phone but to no avail. I missed out on the rewards from a previous Farm Pass because I forgot to claim the prizes but they had always been awarded when you opened the…
Hello, I forgot to claim the Farm Pass rewards before it ended yesterday and unfortunately did not take a screenshot of the reward level but I believe I made it to level 16. I am really surprised that it did not say "you have unclaimed rewards" when I opened the game which was usually the case. I would then be awarded what…
Hello, I am not sure why 1-2-3 Grow, Farm Pass and Sky Sparkles (?) disappeared completely. I lost all my rewards on the Farm Pass because I never got to claim them and have no idea what tier I was on. It is really disappointing. I have checked for update and performed the update, cleared cache but they never showed back…
Hello, For some reason the sun and water droplets collected after completing levels are not showing up in the above-mentioned event. Here are the screenshots. Please advise and fix issue. Thank you.
The sun and water droplet I collected playing the levels are not being accumulated for the above-mentioned event. The screenshots are attached for your perusal. This is just the start of the event at 50 suns and 50 water droplets. Please advise. Thank you.
I had a notification just today to play all six levels to get a special Odus costume but I did not take a snapshot of the pop-up unfortunately. I completed all six levels and was looking forward to receiving the prize but it did not show up. I have screenshots of the prizes I received for your perusal and reference. There…
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