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🃏 New Levels Every Monday! ♠️♥️♦️♣️
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
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Issues with Bubblegum Buddies 🛠️
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
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🛠 Game Issues? Check Here Before Posting! 📝
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
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Troll chest
Hi! Would it be possible, in the future updates, to make the Bubblegum Troll Chest an option instead of HAVING to do it Every time?? Not only is it annoying, but it takes away time from EVERY timed prize that you get, which is also super annoying! I would love to see it ask if you want to participate instead of essentially…
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Missing items.
@johamilton Is there anything you can do. I am missing gold coins and boosters from three events. Support is saying i received the items and there is nothing else they can do. They provided a receipt. It doesn’t equal to what i should have got. This is getting very frustrating for me. CC: @johamilton @Diamond_Lim…
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Adds stopped
Adds stopped. I don't get any more ads that gives extra lives orvextra coins
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Missing items from 3 different events.
@Snow_Rider Is there anything you can do to help me out. I haven’t received my items from the free + premium pass rewards two times. I haven’t received anything from catch the troll and i have won that numerous times. I also didn’t receive the Daily Streak Challenge 2 times. Support is saying there is nothing they can do…
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My League disappeared
During the Bronze League and after promotion to the Silver League, the league table, which is usually on the left, disappeared. Clearing the data and reinstalling the program didn't help. Where can I find the results for the league I'm playing in?
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Help !
i accidently logged in on another device. Now i lot my progress in Gold League. I was first. pls help ASAP It ends tonight
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Asia Tour removed a sticker
I was awarded the Goa sticker earlier when I redeemed my 450 accumulated sticker, leaving me with only 3 more stickers to complete the Asia tour. But when I logged back in, it’s gone - and now I need 4 again! Why did it get removed?
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Missing items from multiple events.
@johamilton Is there something you can do. I have been not receiving my rewards from the seasons pass free + premium rewards. Catch the troll numerous times. And the lucky streak challenge one time. I have been going back and forth with support. They said there records showed i got the free + premium rewards. I know i…
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Crown Tournament
I would like to be removed from the weekly crown tournament. I have been included in it since January. I was told to ignore it to be able to remove myself. The only way to ignore it is to not play the game, so I did that for 3 weeks and Im still in it. Is there anything else that can be done?
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Retrieving Progress
@johamilton @Diamond_Lim I logged out of my King account today and it started me over at level one. How do I retrieve my progress.
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No streak Incentive Power Ups
Hello King Support Team, I’m reaching out because I’ve been experiencing a consistent bug in Candy Crush Solitaire that I believe deserves a closer look from your technical team. Here’s what’s happening: When I earn power-ups through a winning streak, they do not appear or become available for me to use when I enter a new…
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Catch the Troll
@johamilton Is there anything you can do. I haven’t been receiving my items from the legendary chest. I have been going back and forth with support. They were crediting me my items. These last two times it happened they said it is a one off exception. I just want my rewards that i passed these levels for.
