Retry a level and lost coins
Level 1
on multiple occasions I have retried a level and used coins and than the middle cards never dealt out and the game froze. However I lost all my coins. This has happened 3 times already. Why is this happening?
Answers
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you can see that there is no card turned over to play the game so I spent 2000 coins and I can’t play.
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Hi and welcome to the Candy Crush Solitaire community. I am so sorry you are having this problem with freezing.
The good news is that this has been reported to the studio, and they are looking into it! 🛠️ In the meantime, could you try these steps to see if it helps?
Force close and restart the game
Check for any game updates in the App Store. I know that just had a new update realeased.
Clear cache & restart your device (this won’t erase your progress)
If the issue continues, I’d recommend reaching out to Player Support through the game’s settings so they can take a closer look.Thanks for your patience 💕
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I’m having the exact same problem. Has happened to me several times. Lost coins and no way to get them back. No available updates, and force closing doesn’t help either.
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Can you please check to see what version you have on your phone. This version is your update. 💕
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This happens to me everytime I buy the cluster bomb with the dotted candy. I’ve lost probably more than 20,000 coins this way my games start but never deal out
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