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on multiple occasions I have retried a level and used coins and than the middle cards never dealt out and the game froze. However I lost all my coins. This has happened 3 times already. Why is this happening?
Hi, sorry you are having this problem. Can you please check in Settings and see if your game as been updtated.
This is the version that you need 💕
This happens to me everytime I buy the cluster bomb with the dotted candy. I’ve lost probably more than 20,000 coins this way my games start but never deal out
Can you please check to see what version you have on your phone. This version is your update. 💕
I’m having the exact same problem. Has happened to me several times. Lost coins and no way to get them back. No available updates, and force closing doesn’t help either.
Hi and welcome to the Candy Crush Solitaire community. I am so sorry you are having this problem with freezing.
The good news is that this has been reported to the studio, and they are looking into it! 🛠️ In the meantime, could you try these steps to see if it helps?
Force close and restart the gameCheck for any game updates in the App Store. I know that just had a new update realeased. Clear cache & restart your device (this won’t erase your progress)
If the issue continues, I’d recommend reaching out to Player Support through the game’s settings so they can take a closer look.
Thanks for your patience 💕
you can see that there is no card turned over to play the game so I spent 2000 coins and I can’t play.
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How can I withdraw my funds
I really loveI really love this
I had an account and was over the 500 level. It said I needed to log in and merge my accounts and I lost it all. How do I get my account back?
hi the game is frozen and when i go in and out of the game it continues to take my coins but still stuck on the same card screen with the hand sticky card attached how do i reset and is it a way to get my coins back
Changed computers and lost my progress ,can I get it back?
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 100 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
