Candy Crush Solitaire

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Candy Crush Solitaire

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Mein Spiel ist nicht vollständig

Hallo ich habe mich eingeloggt ganz normal bin auch lvl 803 und auf einmal ist mein Album das was ich komplett fertig hatte nicht mehr komplett!

Und die Postkarten sind auf einmal auf lvl 1 wieder! Support wurde kontaktiert wurde bis jetzt noch immer nichts unternommen.

Und das seit 2 Wochen schon!

Ich habe die App neu installiert und neu angemeldet.

Ich bin auch auf King Konto angemeldet.

Was soll ich noch tun?

Ich bin auf YouTube unterwegs und habe dieses Spiel auch auf YouTube hochgeladen und kann meinen ganzen Zuschauer nichts zeigen außer wie schlecht und unprofessionell gerade der Support ist.

Bitte um Hilfe danke

Welcome! 👋

Comments

johamilton

https://community.king.com/en/candy-crush-solitaire/discussion/488722/mein-spiel-ist-nicht-vollstaendig

Hi and welcome to the Candy Crush Solitaire community. I am so sorry you are having this problem. I know it is very frustrating.🤗

Did you by chance delete the app first and then this happened?

Please be sure your game is updated and you might want to try to do a soft reset.

Log out of your game and turn your phone off. Let it sit for a 10 seconds, then turn your phone back on and log in with your email and password. Let's see if anything comes back.

Can you please post screenshots of the main screen, postcards and album. 💕

dheldon

hpw do i play games

dheldon

how do i olay games

Comments

johamilton

https://community.king.com/en/candy-crush-solitaire/discussion/488722/mein-spiel-ist-nicht-vollstaendig

Hi and welcome to the Candy Crush Solitaire community. I am so sorry you are having this problem. I know it is very frustrating.🤗

Did you by chance delete the app first and then this happened?

Please be sure your game is updated and you might want to try to do a soft reset.

Log out of your game and turn your phone off. Let it sit for a 10 seconds, then turn your phone back on and log in with your email and password. Let's see if anything comes back.

Can you please post screenshots of the main screen, postcards and album. 💕

dheldon

hpw do i play games

dheldon

how do i olay games

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Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!