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This is the second week in a row I won the weekly challenge but I haven't received and rewards. I'm aware this is a known problem but when can we expect a fix?
same here - might just give it up
I’ve had the same issue, no reward for 2 weeks in a row. It says my software is up to date, no updates showing (Apple). I’ve contacted support multiple times with no reply. I spent money on bundles to win so to not receive rewards for 2 weeks makes me consider deleting the game. An update would be much appreciated.
My app was last updated five days ago. It says it's current and there are no updates available.
Hi @Samconnor warm welcome to our community at Candy Crush Solitaire Saga♣️♦️♠️♥️
What device are you playing on and what version is your app?
Same I came in first 2 weeks in a row and didn't get anything
Hi @bananagator warm welcome to our community at Candy Crush Solitaire Saga♣️♦️♠️♥️
I'm sorry you didn't receive your rewards for the weekly challenge. There was an update to version 1.13.49 yesterday. Have you installed this update yet? I did it yesterday and was able to collect my rewards today. I'm playing on an Android device, and you?
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
