Not getting the candy race

BQN537

I haven’t had the candy race for at least 2 weeks. The fish 🐠 one.

I have been getting all these different pop ups to buy coins instead.

Alex_The_Witch

https://community.king.com/en/candy-crush-solitaire/discussion/511652/not-getting-the-candy-race

Hey there. Hope you're doing well.

I’m sorry to hear that the feature Candy Race disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.

Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.

However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss. 

Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.

If these steps don't help it means the feature isn't available right now. I hope this helps, but if you have any other questions let me know. Have a great day!

Alex_The_Witch

https://community.king.com/en/candy-crush-solitaire/discussion/511652/not-getting-the-candy-race

Hey there. Hope you're doing well.

I’m sorry to hear that the feature Candy Race disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.

Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.

However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss. 

Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.

If these steps don't help it means the feature isn't available right now. I hope this helps, but if you have any other questions let me know. Have a great day!