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I haven’t had the candy race for at least 2 weeks. The fish 🐠 one.
I have been getting all these different pop ups to buy coins instead.
Hey there. Hope you're doing well.
I’m sorry to hear that the feature Candy Race disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.
Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.
However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.
Normally, it comes back after you do one of the following:
01- Play one level
02- Close the app and restart your device
03- Check that you have a stable connection
Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.
If these steps don't help it means the feature isn't available right now. I hope this helps, but if you have any other questions let me know. Have a great day!
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In the sticker packs it say "new stickers guaranteed in these packs" but it's not giving me any new stickers. This has happened at least twice but probably more times before I noticed.
Solitaire level 3162 is complete, but it wont let me past. I finished with 8 cards remaining.
I've passed a few levels since the tournament started, but it hasn't given me any tokens for the rankings.
We want to give you a quick heads-up! Some of you have reported that your game freezes or becomes unresponsive when using or purchasing boosters, especially the UFO Booster. What’s Happening? The game may freeze or crash after selecting a booster before starting a level. This mainly affects the UFO Booster, but other…
It says my password is incorrect. I am pretty sure I am using the right one. What can I do?
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 100 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
