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I didn’t receive my rewards for placing first in the star tournament. I didn’t open the app all day and when i did, it forced a restart and i didn’t get my rewards
Hey there, @annikaluce . Hope you're doing well.
I'm sorry to hear you didn't receive your Star Tournament rewards. I would love to offer immediate assistance, however, I'm afraid I don't have the proper tools here in the Community.
For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:
Our team's available 24/7. Thanks in advance and have a great day! 🌞
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Solitaire level 3162 is complete, but it wont let me past. I finished with 8 cards remaining.
I've passed a few levels since the tournament started, but it hasn't given me any tokens for the rankings.
We want to give you a quick heads-up! Some of you have reported that your game freezes or becomes unresponsive when using or purchasing boosters, especially the UFO Booster. What’s Happening? The game may freeze or crash after selecting a booster before starting a level. This mainly affects the UFO Booster, but other…
It says my password is incorrect. I am pretty sure I am using the right one. What can I do?
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 100 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
