how to get 'Streak Win Reward' ?

leekyunghong
leekyunghong Posts: 2

Level 1

edited February 17 in Support

I got none of streak win reward

but, in some candy crush solitaire video not even CCS, CCSS, some user get start booster items (looks like item glass bottle)
how can i get that ? Im in 152 level

Answers

  • teeweiping
    teeweiping Posts: 8,733

    I don't remember what level is that features comes out on your game. Keep in mind that it's a test features and you may not get it at all.

  • leekyunghong
    leekyunghong Posts: 2

    Level 1

    u mean, Im a tester? …:'(

    my friends and I started same day this game, but my friends are on hign levels now with streak reward system .. but I never seen that helpful system..

  • teeweiping
    teeweiping Posts: 8,733

    I'm not sure. I used the word "may" mean probably. And also don't be frustrated as it may appear later on. All of us players is testers. To be honest, I once got this helpful system but later on I lost it. Your friend may lost it one day or not. I asked the game support team and this is the answer I got from them why I lost it:

    You can check your internet connection to see if it's stable or not. Please follow the steps above to see if it will appear in your game.

    And also try to do a soft reset. Log out your game account, then off your phone and wait for 10 seconds. Open your phone and log in your game account to see if it is working.

    Don't reinstall your game because delete your game will delete all your useful boosters.

  • teeweiping
    teeweiping Posts: 8,733

    Please read the comment from our community manager about this. It is the same things actually:

  • teeweiping
    teeweiping Posts: 8,733

    Also, you can try to log in to your game account using a different phone to check ✔️ if it's your phone problem or if it's set from the game server. Sometimes, using a phone that has such features (your friend's phone) and logging in with your game account may help.

  • Racoon7
    Racoon7 Posts: 20,501

    Hi @leekyunghong a very warm welcome to the community.

    I hope this may help you ⬇️

    Ice Fire

    Win 3 levels in a row and you will have a win streak of 3. Every winning level after that, you will receive 3 boosters in your game play. Loose a level and you will drop down by one streak

    There are many events that occur regularly throughout the week and last for different time scales.

    "The Win streak" or "Ice and Fire" appears for me on a Monday, Wednesday and Friday. This is time limited and can only be played on these days, after which the event is gone until it next appears.

    I hope this helps.

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