Internet connection issues

nesyougle
nesyougle Posts: 3

Level 1

edited February 18 in Support

hi all! I followed all the suggestions. I contscted the support, done everything they said but Nothing is working. My phone is connected to internet, all my apps are working except candy crush solitaire. It doesnt make sense!

Answers

  • DieOmimi
    DieOmimi Posts: 42,498

    Hi @nesyougle warm welcome to our community at Candy Crush Friends Saga.

    I will ask a manager to move your Candy Crush Solitaire question to the correct forum. @johamilton is in charge of you there.
    I assume you are trying to connect Candy Crush Solitaire to a Facebook account, right?
    The game does not support Facebook accounts at the moment.
    Please try using a King account and it should work. Please read the steps here: Can I sign into the game using Facebook?

    Have a Friendtastic day. 🔍️

  • nesyougle
    nesyougle Posts: 3

    Level 1

    hello! I don’t try to connect my account to Facebook account. I am just trying to connect the internet. My King account is not linked to FB account

Hey! Would you like to give us your opinion?