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I won the weekly challenge (I always win) it was even on the group chat warning that I won, but i didn’t get any of the prizes when I entered the game.
Hi Solitaire players! 👋 We’ve just received an update from the Studio, and we’re happy to let you know that a fix has been rolled out to address the issue with missing rewards in the Weekly Challenge. 🎁
Please make sure to update your game to the latest version to ensure the fix is applied correctly.
📌 Note: The fix is being rolled out gradually, so it may take a little time before you notice the effect on your side. If you still don’t see the rewards immediately, don’t worry, it should kick in soon!
Thank you again for your patience and for flagging this with us. Let us know below if things are working for you after the update!
Hi everyone! Thanks so much for flagging this issue. Just wanted to let you know that the Studio is aware and already working on a fix. 🛠️ @johamilton
Me either
me too!! I didn’t get mine either.
same for me too
me either..
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I was #1 and am still waiting...could really use my reward prize right about now, lol
Thank you for working on this issue.
Me paso exactamente lo mismo
Is there is there a chance we can get some bonus items in addition to the weekly calendar to help us catch up with the other challenge we are trying to complete before they end
How long will it take?
I haven't received mine either
Me paso exactamente lo mismo, no quiero jugar y avanzar porque temo que se pierdan las monedas y las recompensas del premio
Are you going to tell us if it is fixed and reward us our winnings? I'm not going to play to try and win if no bonus is given.
you should be compensating all weekly winners with additional rewards / bonuses. Not getting winning rewards has impacted other ongoing events and should be compensated.
Lol same every week since I started playing. Sometimes I wonder if I'm playing against real people lol
Me too, I was in first place, they gave me a few gold coins and two bombs. You get a lot more for first place. I fought for a week and waited for my reward, which I was supposed to receive today. I am very upset.
A week ago, it was the same thing with the Star Tournament, but at least you don't have to wait a week for that.
When will this be fixed? I got first place and should have received the prizes when I opened the game today but nothing.
me too 😕
ciao a tutti anch io ho vinto la sfida settimanale ma non ho ricevuto la mia ricompensa
Logging in my account
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
porque en el nivel 868 para jugar se necesita 30.000 monedas
In the past the star tournament always automatically entered me when I finished the levels, but now it isn't. I don't know how to enter & I just want to play, I don't want to wait until new levels release! What can I do? I have already logged out & in, uninstalled & reinstalled, sent an email to support, etc.…
Hello. Even though my credit card has been charged for the premium ticket, it still shows as locked. Furthermore, when I try to purchase it again, it says I already have the product. Please help.
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
