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I won the weekly challenge (I always win) it was even on the group chat warning that I won, but i didn’t get any of the prizes when I entered the game.
Hi Solitaire players! 👋 We’ve just received an update from the Studio, and we’re happy to let you know that a fix has been rolled out to address the issue with missing rewards in the Weekly Challenge. 🎁
Please make sure to update your game to the latest version to ensure the fix is applied correctly.
📌 Note: The fix is being rolled out gradually, so it may take a little time before you notice the effect on your side. If you still don’t see the rewards immediately, don’t worry, it should kick in soon!
Thank you again for your patience and for flagging this with us. Let us know below if things are working for you after the update!
Hi everyone! Thanks so much for flagging this issue. Just wanted to let you know that the Studio is aware and already working on a fix. 🛠️ @johamilton
My app updated but no rewards were given.
The same thing happened to me!
Second week i don't get my rewards on the weekly achivement....
No me entregan las recompensas después de haber ganado
how do you update on a mobile please?
I have updated my app and still no rewards this is the second time I have not received the weekly rewards for first place
where are my rewards?!?!?
Just updated to the latest version still no rewards.
How Long before we Get our prices for the last 2 weeks?
Today the same for me no rewards. And for at least 2 weeks. No update on play store neither.
second week in a row I haven’t received my rewards and no update showing as others have said. Are we going to receive our owing rewards for the weeks we’ve missed out on?
ce n’est pas normal de ne pas récupérer les prix hebdomadaires. Par contre aucun incident pour encaisser notre argent quand on fait des achats !!! On devrait boycotter l’application…
No update on the Play Store yet.
just like to know if I am going to get the rewards from last week or a refund of the bundles I bought to achieve 1at place.
I had same issue for last two weeks and hopefully we get something back.
I haven't received mine either
Same, just won the weekly challenge and didn't receive my reward.
On my app store there’s no update yet. and once again, for this weekly challenge, i didnt receive the prizes
bonus would be nice. Still waiting
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I see that this was reported 30th July. It's taking quite a while to resolve. Is there any update on when the fix will happen and when we will get the rewards?
II was supposed to get my rewards for today august 4th but i still havent received them. This is the first time ive had a problem with this and I have gotten first place every time and this is the first time i didnt get the weekly challenge reward.
Le 5 Août problème pas encore réglé ???
Hi all, there was a fix today. Please check your store to see if you can update your game to version 1.13.49. Do this update. You should then receive your rewards for the weekly challenge in the future.
same!! Still waiting
The ad i keep getting is a Starbucks ad and it goes all the way to the end and has the little pop up in the corner that says reward granted but it NEVER grants the reward.
Lost my progress around level 500 got a new computer and can't get my progress back.Any suggestions!!
Changed computers and lost my progress ,can I get it back?
I won the weekly prize yesterday but did not receive the rewards. This had been happening in the past but was resolved. I'm currently on level 2690 and will attach screen shot of game version etc.
Hel help me
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
