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Do you lose stars everytime you roll dice in the roll around the world event?

camh629

Everytime I roll in the event roll around the world, I lose stars. Is it just me?

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dnumbers

Someone needs to escalate this issue, to replicate this issue, it only happens after you gain stars. So after winning a level and earning stars, go directly to the dice game, then after you exit, you will lose your recently earned stars. If you leave the game by changing to another app but quickly go back to the game you will earn them again. This has been extremely annoying and it has been an issue for months! Developers should do something.

johamilton

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3396998#Comment_3396998

HI and happy Sunday. Don't worry about deleting the comments. All is good. 🤗

Ruthie1999

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3396948#Comment_3396948

I’m trying to delete these comments.

Ruthie1999

trying to delete. Took wrong screenshot

Ruthie1999

ID 15541979146

johamilton

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3395230#Comment_3395230

I again just played to see if my game was doing that, and it is not.

I am going to turn you over to our Players Support. Will you please use think link.Contact Us

Sorry this is still happening to you. I know it is very frustrating 🤗

Ruthie1999

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3389902#Comment_3389902

https://community.king.com/en/candy-crush-solitaire/discussion/507025/do-you-lose-stars-everytime-you-roll-dice-in-the-roll-around-the-world-event

I just rolled. Wish I had done a screenshot. Went from 171 stars to 168 stars after roll. Not rolling anymore!!

johamilton

https://community.king.com/en/candy-crush-solitaire/discussion/507025/do-you-lose-stars-everytime-you-roll-dice-in-the-roll-around-the-world-event

Hi and welcome to the Candy Crush Solitaire community.
I opened up the game and took screenshots of my stars, went over to roll dice 4 times. Then went back to see if I had the same stars, and I did.

So that has to be some kind of fluke. Please make sure that your game is updated. Also you might want to do a soft reset on your game.
Log out of your game, turn your device off and let it sit for a few seconds. Turn device back on sign back in with your email and password.
Check to see if that helps. 💕